Legal

Privacy Policy

This policy explains how Medico Capital and Valmara Capital Pty Ltd (together, “we”, “us” or “our”) manage personal information. We seek to handle personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

Information we collect

We may collect identity and contact details, employment and business information, financial and credit information, transaction documents, tax and accounting records supplied for an engagement, correspondence, website-use information and information required by law, lenders, professional advisers or service providers. We collect sensitive information only with consent or where otherwise permitted by law.

How we collect and use information

We usually collect information directly from you, and may also receive it from your authorised representatives, lenders, accountants, lawyers, valuers, brokers, regulators, public registers and service providers. We use it to respond to enquiries, assess and deliver agreed services, obtain proposals, conduct analysis, verify identity, manage risk, meet legal obligations, administer our business and communicate with you.

Disclosure

We may disclose information, where reasonably necessary and permitted, to prospective or existing lenders, aggregators and licensees, registered tax agents, accountants, lawyers, valuers, technology and document providers, insurers, regulators and other parties authorised by you. We do not sell personal information.

Overseas handling

Some service providers or personnel may be located outside Australia, including in Switzerland. Where overseas disclosure occurs, we take reasonable steps required by applicable law and assess the relevant service arrangement. Overseas recipients may be subject to different privacy laws.

Security and retention

We use reasonable administrative, technical and physical safeguards. No internet or storage system is completely secure. We retain information only for as long as reasonably required for the engagement, legal obligations, dispute management and legitimate business purposes, then securely delete or de-identify it where appropriate.

Access and correction

You may ask to access or correct personal information we hold about you. We may need to verify your identity and may refuse access where permitted by law, in which case we will generally explain why.

Marketing, cookies and links

We may send business communications where permitted; you can unsubscribe at any time. This site may use essential technical data and may link to third-party websites. Their privacy practices are their responsibility.

Complaints

Send privacy questions or complaints to jack@medicocapital.com. We will acknowledge and investigate the matter. If you remain dissatisfied and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Updates

We may update this policy to reflect legal, operational or service changes. The effective date above identifies the current version.